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Recent Posts

Jan 01, 2025
The KPI you're ignoring.
Every call where an untrained rep "learns on the fly" is a direct hit to your Conversion Rate and Customer Acquisition Cost (CAC)...
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Dec 15 2025
The "Safe Zone" Your Team Is Missing
Let's be honest: Most sales reps dread traditional role-plays.
Why? Because performing in front of a manager or peers feels like an audition, not practice...
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Dec 01, 2025
Stop Wasting Time on Role-Plays!
Let's be honest: The mandatory role-plays often feels awkward, relies entirely on a manager or colleague's subjective feedback, and rarely reflects a realistic customer conversation...
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